A furnace that won't light or keeps shutting off needs real diagnosis, not another reset. A CO check happens on every call, standard, not an upsell.
A short list of components causes most Furnace Repair calls: ignitor, flame sensor, gas valve, heat exchanger. Each gets tested with a multimeter and combustion analyzer, not replaced on a hunch, not parts-cannon guessing.
What doesn't change from visit to visit.
Every repair includes a CO check, not optional.
We bump no-heat calls ahead of routine visits when it's cold.
A fixed price is set before repairs start.
Both fuel types get the same trained tech, no exceptions.
Six repairs that cover most of our winter calls.
Cracked ignitors and carbon-fouled sensors cause a large share of no-heat calls, usually a same-visit fix.
Gas valve testing confirms the fault before we recommend replacing it.
A cracked heat exchanger can leak combustion byproducts into the airflow — we inspect with a scope and analyzer rather than assuming based on age.
We test both before condemning the control board.
We still service older standing-pilot systems that newer ignition doesn't have.
Zero response from the furnace can mean a wiring fault, not a furnace failure to avoid overcharging for parts you don't need.
What happens from your call to heat restored.
Tell us what the furnace is doing and we'll get someone moving.
A stocked truck arrives ready to diagnose and often repair same visit.
Safety and diagnostic checks come first, then a flat-rate quote.
We re-check CO before signing off, backed by warranty.
Recent reviews from winter heating calls.
Pilot light kept going out on our older furnace every few days. Tech identified a failing thermocouple that two other companies had overlooked.
— H. Delacroix, homeowner
Furnace made a loud bang on startup that scared the whole family. Turned out to be a delayed ignition issue from a dirty burner, cleaned and resolved same visit.
— F. Ibekwe, homeowner
Called about a gas smell near the furnace closet and they had someone here within the hour to confirm it was safe before doing any repair work.
— Q. Whitmore, homeowner
Landlord here with an older building, they've kept three separate furnace units running through two winters without a single emergency callout.
— Z. Andreou, landlord
What Florence customers ask most.
Clicking without ignition often points to the ignitor, but we confirm with a resistance test before quoting.
Yes — it can let combustion gases into breathing air, we won't run a confirmed-cracked unit, taken seriously.
A CO check is standard on every call, no upcharge.
Yes — thermocouple and draft-related repairs are covered.
We prioritize no-heat situations even during high demand.
Uncommon parts might mean a follow-up visit to finish the repair.
We dispatch heating techs throughout Florence — call to confirm.
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